write back a tag when GotoWebinar API registration transaction is complete
Hi Todd-
Jack Miller here.
There is a problem we have with webinar connection feature. Since the GTW transaction happens asynchronously there is a problem when people register for a webinar that is already running.
If the webinar is running, GTW does not send the login information. Also, we can't send the email containing their login information from Infusionsoft, since the GTW api transaction runs async, the fields may not have the information - I've been inserting a 15 minute wait (the least possible) to send the email with their GTW join link - obviously, this is problematic if the webinar is already started. People contact support, and the support team has to manually send them their join link, which is not optimal.
What would fix all of this is if there was a tag applied after the GTW API transaction was completed, which could then be used as a tag-based trigger to email them their information.
I've been meaning to request this for a while - it's finally gotten to where it's a persistent issue with large format webinars.
Thank you,
Jack
This is now implemented!
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Anonymous commented
Do we have to do anything on our end?